Terms of service

Terms of Service

THE CASSETTE CREW is the owner of the www.thecassettecrew.com.au website.

This website is operated by The Cassette Crew. Throughout the site, the terms “we”, “us” and “our” refer to The Cassette Crew. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before using our website.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorised purpose, nor may you violate any applicable laws in your jurisdiction when using the website.

A breach of these Terms will result in an immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

Payment information is always encrypted during transfer over secure networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service without express written permission from us.

3. Accuracy of Information

We make every effort to ensure the information on this website is accurate and up to date. However, we do not guarantee that all information available on the site is complete, accurate or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.

4. Product Information and Pricing

All product descriptions and pricing are subject to change without notice.

We reserve the right to:

modify or discontinue products at any time
limit the quantities of any product or service offered
correct pricing errors or inaccuracies

We attempt to display product colours and images as accurately as possible, but we cannot guarantee your device’s display will reflect colours exactly.

5. Orders and Billing

We reserve the right to refuse or cancel any order placed with us.

This may include orders that appear to be placed by:

dealers
resellers
distributors

You agree to provide current, complete and accurate purchase and account information for all purchases made on our site.

6. Shipping and Delivery

Delivery timeframes are estimates only and may vary depending on location, production times, and shipping carrier delays.

The Cassette Crew is not responsible for delays caused by shipping carriers, customs processing, or events outside of our control.

7. Returns and Refunds

Returns and refunds are governed by our Returns & Refunds Policy, available on this website.

Please review that policy for full details on eligibility and procedures.

8. Intellectual Property

All content on this website, including but not limited to:

logos
designs
graphics
images
product names
brand elements

are the intellectual property of The Cassette Crew and may not be reproduced, copied or used without written permission.

9. Third-Party Links

Certain content, products or services available via our website may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we assume no liability for third-party materials.

10. Limitation of Liability

To the fullest extent permitted by law, The Cassette Crew shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of our products or services.

Nothing in these terms excludes or limits rights that cannot be excluded under applicable consumer protection laws.